Contact options
| Channel | Best for |
|---|---|
developers@permissio.us | API questions, integration design, spec clarifications. |
support@permissio.us | Account, billing, and dashboard issues. |
security@permissio.us | Suspected vulnerabilities and key exposures. |
| Status page | Live incident updates. |
When emailing developer support, always include:
- The
request_idfrom the failing response. - The environment (sandbox or production) — i.e. whether the failing call used an
sk_test_…orsk_live_…key. - The full request and response, with secrets redacted.